For more than a decade, the internet has confidently predicted the “death of email.” Every few years, a…
AI agents built with Agentforce and Flow are reshaping how teams automate work inside Salesforce. With Flow—the platform’s…
Agentforce is Salesforce’s solution for modern automation, enabling AI agents to offer suggestions, assistance, and autonomous actions in…
Marketing has come a long way from manually sending email blasts to orchestrating fully automated, AI-assisted customer journeys.…
The goal of this article is to explore one of the core themes of omnichannel and guide you…
