Salesforce mobile app updates for 2024 have been made to enhance the user experience, boost productivity, and streamline workflow. As an experienced Salesforce practitioner, I thought of sharing these latest developments with you. Those are some of the features, that have been added to the new Mobile App provided by Salesforce as a developer, admin, or end-user. The top ten new Salesforce mobile app features that you need to know about are included in this blog.
1. Mobile Dashboards Improved
Salesforce improved Mobile Dashboards so they are more dynamic and can be viewed on mobile devices like smartphones and tablets Now users can:
- Customize dashboards using drag-and-drop
- Update data in real-time
- Use advanced filters for immediate information tuning
2. Offline Mode Improvements
The offline mode was improved with stronger support for accessing more important data even without an internet connection. Major updates include:
- Automatic synchronization once during reconnection.
- Improved cache resulting in speedier loading of your data.
- Support for more offline record types
3. Voice-Powered Commands
In the Salesforce Mobile App, you can now use voice commands to:
- Speak out words to create records.
- Navigate through the app without touching anything.
- Schedule meet-ups and set reminders verbally.
4. AI-based Statistical Analysis
Salesforce has integrated machine learning techniques into their mobile app through Einstein AI. Users can now:
- Get predictive analysis from their phone.
- Apply AI-advised sales and customer service ideas.
- Reports based on their usage behavior and trends.
5. Enhanced Security Features
The Salesforce application update 2024 included improved security measures such as:
- Biometrics (Fingerprints, Face recognition).
- Stronger data protection during transportation and at rest.
- Advanced threat detection automated response mechanism.
6. Customizable Mobile Design
Enhancing the mobile customization experience by admin in several ways.
- Exclusive custom pages have been developed for mobile.
- Mobile interfaces for different roles.
- This includes applications such as drag and drop which enable one to arrange their screens on a mobile phone.
7. Improvement in Task Management
Certain features have made task management better, such as:
- Todo lists that are more advanced with priority coding colors
- An integrated calendar app to improve scheduling.
- Live updates and notifications regarding tasks.
8. Third-Party Apps Integration
Enhanced third-party app integration within Popular apps for the Salesforce mobile App These are:
- It works with productivity tools, like Microsoft Office and Google Workspace.
- Better Support for Custom Integration APIs
- Less Data Synchronization Between Platforms.
9. AR (Augmented Reality) Support
Salesforce’s application boasts of AR support among its 2024 most thrilling updates, enabling users to:
- Display data on real-world objects.
- Equipment identification and diagnosis using AR for field service management.
- AR: Ideal for Training and Onboarding.
10. User Interface Stripping
A more streamlined user interface provides a more natural and productive experience. The major improvements are as follows:
- Usability-oriented navigation is made easy.
- New themes and customization options encompass personalized looks and feel.
- Improved application performance, and faster loading times.
Conclusion: Salesforce Mobile App
Salesforce Mobile App Updates in 2024, are focusing on making your mobile experience efficient, secure, and informative. These new features, once implemented can help you be more productive while keeping up with the changing Salesforce ecosystem. More such updates and improvements are expected from Salesforce soon.
Resources
- [Salesforce Trailhead] (https://trailhead.salesforce.com/)
- [Salesforce Developer] (https://developer.salesforce.com/)
- [Salesforce Success Community] (https://success.salesforce.com/)
- [Salesforce Developer Community] (https://developer.salesforce.com/forums)
