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Home - Insights & Trends - Page 8
Agentforce Campaign Experience
Agentforce

Agentforce Campaign Experience: How to Create Multi-Channel Campaigns Using Conversation

By Arun KumarMay 14, 20260

Marketing teams have always felt nervous about that ‘blank canvas’ moment, a new campaign, zero direction, and a clock ticking.…

Dreamforce and Agentforce World Tour 2026
Salesforce Events

How to Get the Most Out of Agentforce World Tour and Dreamforce in 2026

By Priya RastogiMay 11, 20260

Most people walk out of Dreamforce or an Agentforce World Tour stop feeling like they saw a lot but retained…

Dreamforce 2026 Complete Guide
Salesforce Events

Dreamforce 2026 Complete Guide: Key Dates, Sessions, & What to Expect

By Arun KumarMay 8, 20260

If you work with Salesforce, Dreamforce 2026 will be the one event worth attending. Not because of the scale of…

Salesforce Slack at TDX 2026
Slack

Slack as the Front Door to the Agentic Enterprise: Everything Salesforce Announced at TDX 2026

By Priya RastogiMay 6, 20260

Parker Harris made his stance clear. Salesforce Co-founder and Slack CTO described Slackbot as the “front door to the Agentic…

What Is the Model Context Protocol (MCP)
Salesforce

What Is the Model Context Protocol (MCP) and Why Is Salesforce Betting on It?

By Priya RastogiMay 4, 20260

If you have watched TDX 2026 or even caught the keynote replay on Salesforce+, “MCP” came up constantly in keynote,…

Dreamforce 2026 Call for Participation Is Open
Salesforce Events

Dreamforce 2026 Call for Participation Is Open: What You Need to Know Before Submitting

By Priya RastogiMay 1, 20260

If you’ve been sitting on a Salesforce story, a tough implementation, an unexpected win, or a lesson that changed how…

Data 360 in the agentic enterprise
Data Cloud

Data 360 in the Agentic Enterprise: Why Data Quality Is Now the Foundation of Everything

By Arun KumarApril 29, 20260

Most teams building on Agentforce spend their time on the right prompt structures, the cleanest agent logic, and the tightest…

Building a Hospital Inventory CRM App on Salesforce, A Real-World CRM Use Case
Salesforce Tutorials

WeCare: Building a Hospital Inventory CRM App on Salesforce, A Real-World CRM Use Case

By RITIK RAUSHAN and Salesforce Trail Editorial TeamApril 27, 20260

Anyone who has worked closely with a hospital or pharmacy knows just how many moving parts there are. Medicines need…

How TDX 2026 Redefines the Salesforce Admin Role
Administrator

From Admin to Orchestrator: How TDX 2026 Redefines the Salesforce Admin Role

By Priya RastogiApril 24, 20260

After watching the TDX 2026 keynote, many Salesforce Admins spoke of a moment that was mixed, one that combined inspiration…

Salesforce Access Security: 10 Controls to Secure Your Org Perimeter
Salesforce Security

Salesforce Access Security: 10 Controls to Secure Your Org Perimeter

By Guillermo DelfinoApril 22, 20260

When most people think about Salesforce security, they immediately picture Profiles and Permission Sets. However, the most critical security decision…

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