If you’re a Salesforce professional, there’s an important update you can’t afford to miss. With Salesforce transitioning certifications from Webassessor to Trailhead Academy, your credentials need to be migrated correctly to ensure they remain valid and visible in the future. Starting July 21, 2025, Trailhead Academy will become the central platform for managing your certifications, so it’s crucial to prepare your Trailblazer profile in advance.
In this guide, we’ll walk you through everything you need to do step by step to update your profile and sync your certification emails correctly. Whether you’re a Salesforce Admin, Developer, or Consultant, following these steps ensures your hard-earned credentials are properly reflected in your Trailhead profile.
Why Updating Your Trailblazer Profile Matters?
Your Trailblazer profile is your professional identity in the Salesforce ecosystem. It’s where your skills, certifications, badges, and community contributions are displayed. With Trailhead Academy taking over the management of certifications, it’s more important that your Trailblazer profile:
- Is fully updated and professional
- Has the correct email address link to your certifications
- Reflects your current role, company, and expertise
If your Webassessor email and Trailblazer profile email don’t match, your certifications may not sync correctly. This guide ensures that you don’t lose any of your hard-earned credentials during the transition.
Step-by-Step: How to Update Your Salesforce Trailblazer Profile
Step 1: Log In to Trailhead
Go to https://trailhead.salesforce.com and sign in with your Trailblazer account.
Step 2: Access Your Trailblazer Profile
- Click your profile avatar in the top right corner.
- From the dropdown, select Profile to access your public Trailblazer page.
Step 3: Edit Your Profile Details
- In your profile, scroll to the About Me section.
- Click the pencil (edit) icon to begin updating.
You can update the following fields:
- First and Last Name
- Role and Title (e.g., Salesforce Admin, Developer)
- Pronouns (optional)
- Your Relationship to Salesforce (Customer, Partner, Salesforce Employee, etc.)
- Company Name, Website, and Size
- Country/Region and State
- Social Media Links (LinkedIn, X, etc.)
- A short bio that reflects your professional journey
Tip: A detailed and updated profile helps you stand out in the ecosystem and is more likely to attract networking and job opportunities.
Step 4: Link the Correct Certification Email Address
This is the most important step in ensuring your certifications migrate properly.
What You Need to Know:
If your Webassessor account uses a different email address than your Trailblazer profile, your certifications may not appear under your Trailblazer profile after the migration. You need to add the email associated with your Salesforce certifications in Webassessor to your Trailblazer settings.
Here’s How to Add the Correct Email:
- From your Trailblazer profile, go to Settings.
- Navigate to Connected Accounts.
- Under Email Accounts, click to add a new email.
- Enter the exact email address listed in Webassessor under “Email Address associated with your Salesforce account.”
- Complete the verification process via the email confirmation link.
Once verified, Trailhead will sync your certifications to your Trailblazer profile automatically.
Why the Webassessor Login Email Doesn’t Matter
It’s important to clarify that the Webassessor login email is not the one that matters for syncing certifications. Instead, Trailhead looks for the email associated with your certification results within Webassessor.
So even if you use a different email to log in to Webassessor, what counts is the email shown next to your Salesforce certification records.
If the email on Trailblazer and the certification email don’t match:
- Certification syncing will fail
- You may need support to merge or fix the issue
- Your certs may not be visible publicly
Summary
| Field | Action Needed |
|---|---|
| Login Email | Optional (used only for access) |
| Webassessor Certification Email | Must be added to Trailblazer profile for sync |
| Profile Info | Should be complete and professional |
| Visibility | Set to public if you want to show up in Discover and job boards |
Final Thoughts
This update is more than a platform migration; it’s an opportunity to enhance your personal brand in the Salesforce ecosystem. Employers, recruiters, and fellow professionals often review Trailblazer profiles to assess credibility and expertise. A clean, complete, and synced profile sends a strong message.
By updating your profile today, you’re not only securing your certifications but also investing in your long-term visibility and professional reputation.
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Resources
- [Salesforce Developer]- (Join Now)
- [Salesforce Success Community] (https://success.salesforce.com/)
For more insights, trends, and news related to Salesforce, stay tuned with Salesforce Trail
Mark Jacobes is a seasoned Salesforce expert, passionate about empowering businesses through innovative CRM solutions. With over 6 years of experience in the Salesforce ecosystem, Mark specializes in Salesforce development, integrations, and digital transformation strategies.
- Mark Jacobeshttps://salesforcetrail.com/author/markjacobes/
- Mark Jacobeshttps://salesforcetrail.com/author/markjacobes/
- Mark Jacobeshttps://salesforcetrail.com/author/markjacobes/
- Mark Jacobeshttps://salesforcetrail.com/author/markjacobes/
