A warm welcome to all the Salesforce Enthusiasts at Salesforce Trail,
Salesforce announced the new Salesforce AI specialist certification. This certification is about enhancing your AI skills and being the best at Artificial Intelligence.
The Salesforce AI Specialist certification is a comprehensive program designed to validate your expertise in leveraging AI skills within the Salesforce ecosystem.
What is a Salesforce Certified AI Specialist?
Salesforce AI Specialist certification is designed to enhance the power of AI. This certification is for individuals who want to demonstrate their skills, knowledge, and experience. This certification is a valuable asset for those looking to specialize in AI-driven customer relationship management (CRM) and other business processes. AI specialist certification covers the following areas.
- An in-depth proficiency of the capabilities being provided by Salesforce Einstein (AI Concepts, Large Language Models – LLMs, Prompts, and Tools)
- Experience building, testing, and iterating on Einstein features with proficiency in Salesforce Platform configurations and best practices.
- Knowledge of working with different Einstein features such as Sales emails, Service replies, Performance Summary, Copilot Builder Prompt Builder & Model Builder
- Experience building, deploying, and integrating custom Einstein features for business requirements within the Salesforce environment.
- Understanding of AI basics such as predictive analytics, machine learning, NLP (natural language processing), and Computer Vision.
- Awareness about data quality, preparation, and governance for training an AI model with ethical aspects concerning AI implementation.
- Inclusive ability to talk about AI applications with stakeholders thereby finding opportunities for AI-driven business enhancements.
About Certification Exam:
Following are some details of the certification exam
- The exam covers 60 MCQs
- The time limit to complete the exam is 105 minutes
- Passing score “TBD”
- The Registration starts from $200 +(applicable taxes) and $100 Retake fee
- Conducted online
Exam Outline you Should know
- 15%: Einstein Trust Layer
- 17%: Generative AI in CRM Applications
- 37%: Prompt Builder
- 23%: Einstein Copilot
- 8%: Model Builder
More details related to the exam can be found on the Trailhead Certification Guide
Final Thoughts:
One of the key benefits of Being Salesforce certified is that you will be the one who is updated on new product releases (updates) So, each year you must do the relevant Trailhead Administrator certification maintenance modules.
The Salesforce AI Specialist certification is a great step if you’re looking to enhance your skills and career prospects in the field of AI within the Salesforce ecosystem. Start your journey on Trailhead and leverage the resources available to prepare effectively for this certification.
Don’t let your hard work credential expire! If you haven’t completed all the maintenance yet.
Resources
- [Salesforce Trailhead] (https://trailhead.salesforce.com/)
- [Salesforce Developer] (https://developer.salesforce.com/)
- [Salesforce Success Community] (https://success.salesforce.com/)
- [Salesforce Developer Community] (https://developer.salesforce.com/forums)
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