Browsing: AI

Prompt engineering turns business goals into clear, testable instructions that help generative models produce reliable outputs. This guide lists common…

Salesforce’s Role Hierarchy and standard sharing methods function properly at a moderate scale. However, in large enterprise organisations where core…

Healthcare organizations operate across geographies, specialties, and care models, making access management one of the most complex aspects of Salesforce…

If you have spent time in the Salesforce ecosystem, you know that Flow is an admin’s best friend. It is…

For more than a decade, the internet has confidently predicted the “death of email.” Every few years, a new channel…

Automations are the backbone of Salesforce implementations, whether it is to optimize the sales process, enhance service implementations, or when…

When I started my Salesforce career seven years ago, I believed the same thing many new professionals believe:“If I finish…

For the last decade, the role of an Apex developer has been clear: we are the “pro-code” experts. We write…

Agentforce is Salesforce’s solution for modern automation, enabling AI agents to offer suggestions, assistance, and autonomous actions in your CRM…

Dreamforce 2025 Admin Keynote marked the beginning of a new chapter where Salesforce Admins are stepping into a new era…