Browsing: Salesforce AI

Every team that builds its first Salesforce agent runs into the same choice. Either they build it themselves with the…

Leadership watched the keynote. Now they want agents live in the next few weeks. And you’re the one who knows…

Model Context Protocol has made one part of agent integration genuinely easy. Agentforce ships with a built-in MCP client, so…

You type a sentence into Agentforce for Flow: “When a high-value opportunity closes, create a contract and notify the account…

Salesforce Setup is where administrators turn business requirements into working systems. It’s also where a simple request can quietly turn…

Walk into any admin community right now, and you’ll hear the same nervous undertone. Everyone’s asking some version of the…

Every week I used to get the same two messages. One rep wanted me to pull “all the opportunities closing…

Leaving ‘Dreamforce’ this year, ‘AIforce’ was the main topic on everyone’s lips. It anchored the keynote, and Marc Benioff spent…

These days, AI is just part of how Salesforce work gets done. Developers use it to read unfamiliar Apex, sketch…

Marc Benioff opened this year’s keynote with a question he clearly enjoys asking: Who’s going to win AI? He said…