Browsing: Salesforce AI

Prompt engineering in Salesforce is the practice of crafting inputs that guide AI models to produce accurate, relevant, and policy‑compliant…

Prompt engineering turns business goals into clear, testable instructions that help generative models produce reliable outputs. This guide lists common…

We’ve all felt this at work. You start the day with many unread messages in different channels, trying to recall…

Salesforce’s Role Hierarchy and standard sharing methods function properly at a moderate scale. However, in large enterprise organisations where core…

Healthcare organizations operate across geographies, specialties, and care models, making access management one of the most complex aspects of Salesforce…

If you have spent time in the Salesforce ecosystem, you know that Flow is an admin’s best friend. It is…

For more than a decade, the internet has confidently predicted the “death of email.” Every few years, a new channel…

Automations are the backbone of Salesforce implementations, whether it is to optimize the sales process, enhance service implementations, or when…

High-volume API integrations can quickly become one of the most challenging parts of a Salesforce architecture. When integrations are designed…

When I started my Salesforce career seven years ago, I believed the same thing many new professionals believe:“If I finish…