Salesforce Business Rules Engine (BRE) Explained: Smarter Decisioning Beyond Apex & Custom MetadataDecember 15, 2025
Developer Salesforce Business Rules Engine (BRE) Explained: Smarter Decisioning Beyond Apex & Custom MetadataBy Kiran Sreeram PrathiDecember 15, 20250 Business logic in Salesforce rarely stays still. As products evolve, SLAs change, and customer expectations rise, organizations often find themselves…
Salesforce AI Top 5 Use Cases for AI Agents in Salesforce Service CloudBy Vivek K.June 30, 20250 In today’s customer service landscape, AI Agents are helping organizations reimagine how service is delivered through smarter workflows, faster resolutions,…